Where is my order?

When your order is dispatched you should receive a confirmation email of dispatch. However, if you do not receive an email, it may have gone into the spam folder or may have been rejected by your security systems if our email was not added to your contacts. We...

Can I change my order?

Once your order has been confirmed, it’s not currently possible for you to change it prior to dispatch. If you miss your chance, please email our customer service team, and they will tell you if anything else can be done.

Do I need to set up an account to place an order?

You can shop at Daughter of the Soil without creating an account. However, by registering with us you’ll be able to enjoy the following benefits. Track your orders and review past purchases. Request a return or exchange directly from your account. Add sold out...

Is my personal information kept private?

Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation For more information, please read our Privacy Policy in full.

Is it safe to order online?

We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your...
Select Language